- #Autodiscover not working outlook 2016 update#
- #Autodiscover not working outlook 2016 full#
- #Autodiscover not working outlook 2016 verification#
- #Autodiscover not working outlook 2016 password#
The later can be found by starting the Outlook and, while holding Ctrl down in you keyboard, right-click the Outlook Tray icon. Please check it with Microsoft Remote Connectivity Analyzer or the Outlook integrated “Test E-mail AutoConfiguration…”. Please note, that either of the solutions won’t work if you have errors in you Autodiscover implementation. Now restart the machine and recreate the Outlook profile.
#Autodiscover not working outlook 2016 verification#
If you are asked to verify ownership of the new email address, proceed with sending the email address an ownership verification email. After you have a secondary email address to the account, select “Make Primary”.
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#Autodiscover not working outlook 2016 password#
(Warning: If you use the Forgot password option, do not select “Click here to remove your email address from that account” in the password reset email. Sign in to with your Microsoft account.SOLUTION 1: Remove the association from Microsoft account If you are prompted to enter your password, your email address is set as the primary alias for your Microsoft account. Enter a different account or get a new one.”, then the email address is not associated to a Microsoft account and this article doesn’t apply. If you receive the warning stating “That Microsoft account doesn’t exist. To verify that the email address is associated with a Microsoft account, navigate to, type in the affected email address, and click Next. Outlook Autodiscover resolves to first.
#Autodiscover not working outlook 2016 full#
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In these cases, Outlook is attempting to redirect to Microsoft’s own Office 365 servers, due to the user’s email address being associated to a Microsoft account.
#Autodiscover not working outlook 2016 update#
The reason for this is that October update changed the way Microsoft Outlook handdles the Exchange Autodiscover. After the October update Outlook has problems connecting to their original mailbox or setting it up in the first place. For example we have clients who have setup a Microsoft account with their email address (mailbox hosted elsewhere) to use the Microsoft app store, Skype, Volume Licensing Service Center etc. We have found that a recent update (October) to Microsoft Outlook 2016 included in Office 365 package, has caused Outlook to insist that IF your email address is linked to a Microsoft account then you must be trying to connect to a Microsoft hosted mailbox instead of one hosted by your service provider or your company.